Terms and Conditions

Last Updated: 12-02-2025

Welcome to Spotlight SaaS! By using our platform, you agree to the following Terms and Conditions. Please take a moment to read them carefully before proceeding.

Definitions

“Company,” “We,” “Us,” “Our” – Refers to Spotlight SaaS.
“User,” “You,” “Your” – Refers to anyone accessing or using our services.
“Services” – Our cloud-based software solutions, CRM, automation, and marketing tools.
“Subscription” – A paid plan that gives you access to our platform and features.

Using Our Services

Who Can Use Our Platform

You must be at least 18 years old to use our services.
By signing up, you confirm that all the information you provide is accurate and up to date.

License & Access

We grant you a limited, non-exclusive, and non-transferable license to use our software based on your subscription.
Unauthorized copying, sharing, or distributing of our platform is strictly prohibited.

Your Responsibilities

Keep your account details secure—you’re responsible for any activity under your login.
Do not misuse our platform, try to hack it, or engage in any illegal activity using our services.

Subscription & Payments

Plans & Pricing

Our services are available on a subscription basis with various pricing tiers.
The features you can access depend on the plan you choose.

Billing & Payments

Payments must be made in advance on a monthly or annual basis.
If a payment fails, your access may be suspended until it’s resolved.

Refunds

We offer a 30-day money-back guarantee for first-time users, subject to fair usage.
Refunds don’t apply to renewals or cancellations after the refund period.

Acceptable Use Policy

Don’t do anything that might harm, disrupt, or interfere with our platform.
No spamming, phishing, or deceptive practices—these are strictly prohibited.
If you violate this policy, we may suspend or terminate your account without notice.

Privacy & Data Protection

Your privacy matters to us—we handle your data responsibly.
By using our services, you agree to our Privacy Policy, which explains how we collect, store, and use your data.
We never sell or share your personal data with third parties for marketing.

Intellectual Property

Everything on our platform – software, branding, and content—belongs to Spotlight SaaS.
You cannot copy, modify, or distribute any part of our software without written permission.

Account Termination & Suspension

If you violate these Terms, we may suspend or terminate your access.
If your account is terminated, you won’t receive a refund for any remaining subscription period.

Limitation of Liability

We provide our services as is, without guarantees of any kind.
We are not responsible for any indirect, incidental, or consequential damages that may arise from using our platform.

Changes to These Terms

We may update these Terms from time to time.
Continued use of our services means you accept any revisions.

Governing Law & Dispute Resolution

These Terms are governed by the laws of the United Kingdom.
Any disputes will be handled through arbitration or legal proceedings in the United Kingdom.

Contact Us

If you have any questions about these Terms, feel free to reach out to us at [email protected].

By using Spotlight SaaS, you confirm that you’ve read, understood, and accepted these Terms and Conditions.