Say goodbye to dropped calls, rising staff costs, and hit-or-miss customer service. With Spotlight SaaS, our AI Voice Agent keeps your business talking—day or night—with smart, automated call handling tailored to how you work.
Natural, conversational voice that doesn’t miss a beat
Constant learning = better results
Connects easily with your CRM and tools
Custom call scripts and logic built around your business
Real-time data on what’s working and what’s no
You’re only charged for answered calls. No fees for wait times or ringing.
Inbound Agent
Outbound Agent
All-In-One Agent
Find answers to common questions about Spotlight AI Calling Agent and how it can help your business thrive.
When the AI encounters a situation it can't resolve confidently—like a highly specific query or a sensitive customer issue—it immediately escalates the call to a human team member. You set the rules for when and how handovers happen, so you’re always in control. Think of it like a smart assistant that knows when to step aside and bring in the experts.
Yes, absolutely. Our AI Voice Agent can be trained to understand and respond in multiple languages, depending on your audience. Whether you're handling local clients or global customers, we’ll tailor the voice and tone to match the language and culture you need. Just let us know during onboarding and we’ll make it happen.
You’re only billed for successfully answered calls, charged by the minute. There are no fees for missed calls, ringing, or wait times—so you pay only for actual conversation time. It’s usage-based pricing designed to be fair and transparent.
Very. From the voice style and tone, to the call flow logic, greetings, escalation rules, and even the way data is recorded—we build everything around your specific business needs. Whether you're in healthcare, real estate, or home services, the AI adapts to your workflows, not the other way around.
Once you’re on board, we guide you through a full setup process. That includes system integration, AI training based on your business context, and hands-on onboarding support. We handle all the heavy lifting, so you can go live quickly with minimal effort on your part.
Focus on what matters. Let Spotlight SaaS take care of the rest.
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