Privacy Policy

Last Updated: 12-02-2025

At Spotlight SaaS, your privacy is important to us. We’re committed to protecting your personal information and being transparent about how we handle it. This Privacy Policy explains what data we collect, how we use it, and the steps we take to keep it secure.

What Information We Collect

To provide you with the best experience, we collect different types of information, including:

Personal Information

This includes details you provide when using our platform, such as:

Your name, email, and phone number
Billing details (e.g., payment info, invoices)
Account login credentials

Non-Personal Information

We also collect data that helps us improve our services, like:

Your IP address and browser type
Usage stats, analytics, and cookies
Device details and location data (if applicable)

Data from Third Parties

If you sign up through platforms like Google or Facebook, we may collect relevant account details as per their privacy policies.

How We Use Your Information

We use your information to:

Enhance our services: Ensure smooth operation of our CRM, automation, and marketing tools.
Manage your account: Process payments, maintain your profile, and provide customer support.
Communicate with you: Send updates, promotions, and newsletters (you can opt out anytime).
Optimize performance: Analyze usage trends to improve security and user experience.
Ensure legal compliance: Detect fraud and meet regulatory requirements.

When We Share Your Information

We never sell or rent your data, but we may share it in specific cases:

With trusted service providers (e.g., payment processors, email services, analytics tools).
For legal reasons if required by law, court order, or regulatory authorities.
In business transitions, such as a merger, acquisition, or company sale.

How We Protect & Retain Your Data

We take security seriously and use industry-standard encryption and security measures to keep your data safe.

Your data is stored only as long as needed for business operations and legal compliance.
If you request account deletion, we’ll remove your data unless we’re required to keep it for legal reasons.

Your Rights & Choices

Depending on your location, you may have rights over your data, including:

Access & Portability: Request a copy of your data.
Correction & Deletion: Update or remove your information.
Marketing Preferences: Opt out of promotional emails anytime.
Usage Restrictions: Limit how we process your data.
To exercise these rights, reach out to us at [Your Contact Email].

Cookies & Tracking

We use cookies to improve your experience, analyze website traffic, and personalize content. You can adjust your cookie settings in your browser at any time.

Third-Party Services & Links

Our platform may link to third-party websites or services. Since we don’t control their privacy practices, we recommend reviewing their policies before sharing any personal data.

International Data Transfers

If you’re accessing our platform from outside the United Kingdom, your data might be processed in another country. We take necessary precautions to ensure your data stays protected.

Updates to This Policy

We may update this policy from time to time. If there are significant changes, we’ll notify you by email or through our platform.

Contact Us

If you have any questions about this Privacy Policy or want to exercise your rights, email us at [email protected].

By using Spotlight SaaS, you confirm that you’ve read, understood, and agreed to this Privacy Policy.